Privacy policy

Privacy Policy

Effective Date: March 30, 2026

Graise Aesthetics
870 Hampshire Rd, Suite P, Thousand Oaks, CA 91361
hello@graiseaesthetics.com | (805) 552-5532

1. Information We Collect

When you book a treatment, create an account, or contact us, we may collect:

  • Personal Information: Name, email address, phone number, date of birth
  • Health Information: Medical history, allergies, current medications, treatment preferences (collected during consultation for your safety)
  • Payment Information: Credit/debit card details (processed securely through Shopify Payments — we do not store your full card number)
  • Booking Information: Appointment dates, times, services selected, treatment notes
  • Device Information: IP address, browser type, device type (collected automatically when you visit our website)

2. How We Use Your Information

  • Schedule and manage your appointments
  • Provide safe, personalized treatments
  • Process payments and manage membership subscriptions
  • Send appointment confirmations and reminders
  • Communicate about promotions, new services, or changes to your membership (you can opt out at any time)
  • Improve our website and services
  • Comply with legal and regulatory requirements

3. How We Protect Your Information

  • All data is transmitted over encrypted (SSL/TLS) connections
  • Payment processing is handled by Shopify Payments, which is PCI-DSS compliant
  • Health information is stored securely and accessible only to authorized practitioners
  • We do not sell, rent, or trade your personal information to third parties

4. Information Sharing

We may share your information only with:

  • Service Providers: Shopify (e-commerce platform), payment processors, email service providers — only as needed to operate our business
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We never share your health information with third parties for marketing purposes.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications at any time
  • Request a copy of the data we hold about you
  • Withdraw consent for data processing (where applicable)

California residents have additional rights under the CCPA. To exercise any of these rights, contact us at hello@graiseaesthetics.com.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

Email: hello@graiseaesthetics.com
Phone: (805) 552-5532
Address: 870 Hampshire Rd, Suite P, Thousand Oaks, CA 91361